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About Us

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The Credit Unions We Know & Love

We’ll help you implement the best practices in coaching, training, and hiring.

We understand your credit union’s mission, we speak your language, and we know your members.

47,239
Employees benefitting from ServiStar
368
Cities ServiStar has trained in
702
Online meetings held in the last year
47
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Mike Neill's collection

The ServiStar Difference

Personalized Consultation

Our services are specifically designed for your particular credit union. We don’t pre-package anything. This allows our dedicated team of credit union experts to identify unique challenges and offer custom solutions.

Credit Union Expertise

Our team is made up of real practitioners with years of experience in the credit union industry. We use a member-centric model that starts with the member’s need and results in a profitable relationship.

Lasting Results

We know you can get information anywhere. Our difference is that we show you how to use and implement it. We offer active support and project management the entire way to help you assess and improve your member experience. Our customized services fit your needs to allow for quick implementation and ensure lasting results.

Meet Our Team

The Experts

Mike Neill
Executive Director & Founder
Taylor Murray
Chief Executive Officer
Michelle Harrison
Chief Operating Officer
Scott Albrecht
AVP of Training & Sales
Whitney Pickett
Client Liaison
Rachel Neill
Rachel Neill
Training & Sales Support Specialist
Ruth Brown
Ruth Brown
Marketing & Communication Specialist
Tony Hendrix
Tony Hendrix
Systems Administrator
Dylan Cragle
Dylan Cragle
Technical Support Specialist

Enrich your credit union’s culture today.

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