Vertex Management Development

In many credit unions, the management team consists of capable employees from within the organization who attain a supervisory role through hard work and exemplary performance. While these individuals have the essential technical and industry knowledge, some need assistance developing leadership skills.

The Vertex Management Development program from ServiStar Consulting helps credit union managers succeed in a leadership role. Your supervisors will learn how to delegate, motivate and think strategically.
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The Importance of Leadership Development Within Your Credit Union

A credit union's management team helps chart the organization's direction, guide employees and deliver exceptional member service. Vertex leadership development offers several training options for skill improvement in these and other crucial areas:
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Online: These virtual lessons are the foundation of Vertex training. Your employees can complete the courses at a comfortable, self-directed pace whenever they have a break in their busy schedules. The various topics cover the areas that directly impact a supervisor's daily activities, such as team building, employee motivation, time management and coaching.
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On-site: Vertex live training provides an in-person opportunity for employees to develop their management skills and knowledge further. These interactive three-hour credit union leadership training events will improve management performance, increase employee engagement and bolster member service and profitability. They also enable attendees to network and share their experiences with other industry professionals.
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Hybrid: Vertex hybrid training provides a robust and comprehensive learning experience. This hybrid model combines in-person and virtual training sessions and allows for the training to be spread over a longer period.
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How Your Credit Union Team Will Benefit From Vertex Leadership Development

Completing Vertex training provides numerous benefits to credit unions:
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Improve management performance: Our programs help new managers gain essential skills that enable them to make better strategic decisions, motivate team members and boost their confidence. Tenured managers will discover more effective approaches and fill gaps in their skills and knowledge.
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Increase employee engagement: Workers who have an emotional commitment to their jobs perform better and are more likely to stay with the organization. Vertex training teaches managers how to improve relations with team members and motivate them to do their best.
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Drive credit union growth: High-performing managers who know how to get the most out of their employees will have a positive impact on what matters the most — the credit union's bottom line.
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Hear From Our Clients

"I truly love the Vertex program and use it daily.
The team building and coaching has made a difference in my entire team. We really embraced it and used it as a way to develop and engage employees."

Carlynne Pouliot
AVP of Financial Services
Holy Rosary CU

"This is a fantastic training. They make it fun and get the points across. I wish we had this training earlier in my career."

Jill Stewart, CUDE
Leadership Development Manager
Fairmont Credit Union

"The ServiStar course was extremely powerful + I cant wait to continue implementing my learning so that I can be a more impactful leader for my team."

Anthony Cole
Royal Credit Union

Learn More About Vertex Leadership Development

At ServiStar Consulting, we aim to help credit unions improve member relations and boost profits by assisting them in implementing the best practices in training, coaching and hiring.

Discover how our Vertex Management Development program can bolster supervisory performance and results in your credit union. Schedule a call with one of our experts today or submit our digital contact form.

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