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Credit Union Leadership Training

What you are willing to accept will become your standard.
Our leadership training programs ensure that your culture is sustained over time by developing empowered leaders that motivate and develop their teams.

Proudly Trusted By:

Proven Results

With over 500 client surveys rating our programs a 4.8 out of 5 or better, credit unions trust us to help boost sales confidence, deepen member relationships, and improve products and services per member.
4.8/5★
Worth Your Time
4.9/5★
Kept You Engaged
4.8/5★
Would Recommend to Others
4.8/5★
Learned Something New

The ServiStar Consulting Impact

ServiStar Consulting clients see significant improvement in key performance indicators compared to credit union industry benchmarks. Download our Client Performance Analysis below and look at real client results.

Testimonials

Had a major impact on me
I've been through a lot of different courses for leadership at several companies and the Marine Corps. I felt your course did an amazing job of presenting invaluable information in a way that was easy to follow and understand. It was also quite fun. You have actually had a major impact on me, but because of that it extended to the entire credit union. It's also resulting in better member service, which I believe will in turn help us grow our member base.
ServiStar: Impactful Leadership
The ServiStar course was extremely powerful + I cant wait to continue implementing my learning so that I can be a more impactful leader for my team.
Vertex: A Game-Changer for Team Development
I truly love the Vertex program and use it daily. The team building and coaching has made a difference in my entire team. We really embraced it and used it as a way to develop and engage employees.

Where Do You Start?

We've partnered with hundreds of credit unions to equip their teams to have confident, consultative conversations that build trust and improve financial lives. We're here to support you every step of the way.

How We Support You

We partnered with the Filene Research Institute to unlock the skills and attributes of high performing credit union leaders. This research shapes our leadership development programs which can be done on-site, customized to the needs of your credit union, or can be done through our live-online events.

Emerging Leaders

ServiStar’s Emerging Leaders program takes new and emerging managers and turns them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.
Live Online

TARGET Leadership

Gain insights into your strengths and weaknesses by diagnosing each leadership area, while pinpointing opportunities for improvement. Success in addressing these aspects is crucial for enhancing both performance and resilience. ServiStar Consulting and GiANT Worldwide™ are joining forces to nurture credit union leaders who inspire. GiANT Certified Coach, Peter Tyson, employes a tested array of tools, frameworks and development processes to empower you in expanding your influence and achieving success as a credit union leader.
Live Online

Vertex Live Nationwide

Learn how to deploy skills that will improve management performance, employee engagement, member service and profitability. We teamed up with the Filene Research Institute to study the attributes of high performing credit union leaders all over the United States and Canada. What we learned helped shape the core curriculum for Vertex Live Nationwide. In this live online course, you'll work alongside other credit union leaders to build the leadership skills required to overcome the challenges that credit union leaders face everyday.
Live Online

Coaching for Performance

Our research has shown that effectively coaching your team is the biggest differentiator between low-performing and high-performing credit union leaders. In this program we'll cover the characteristics of an effective coach and why they're easy to understand but difficult to implement. We'll help you create an environment that allows people to be motivated, and coach you through what to do when someone has chosen that they will not allow you to motivate them.
Live Online
Self-Guided Course

Emotional Intelligence

Embrace a transformative experience in our dynamic and interactive program, where we dive deep into the core aspects of Emotional Intelligence and unveil its profound influence on your workplace performance, member relations and overall well-being. In this program, you will gain the essential skills to navigate both work and life with ease and grace.
Live Online

Are You Ready to Experience the ServiStar Difference?

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