Registration for Credit Union Ph.D. ends soon!
1
1
Days
:
1
1
Hours
:
1
1
Minutes
:
1
1
Seconds
Register Now
View All Events

Credit Union Leadership Training

What you are willing to accept will become your standard.
Our leadership training programs ensure that your culture is sustained over time by developing empowered leaders that motivate and develop their teams.
See How We Support You

Proudly Trusted By:

Proven Results

With over 500 client surveys rating our programs a 4.8 out of 5 or better, credit unions trust us to help boost sales confidence, deepen member relationships, and improve products and services per member.
4.8/5★
Worth Your Time
4.9/5★
Kept You Engaged
4.8/5★
Would Recommend to Others
4.8/5★
Learned Something New

The ServiStar Consulting Impact

ServiStar Consulting clients see significant improvement in key performance indicators compared to credit union industry benchmarks. Download our Client Benchmarking Report below and look at real client results.

Download Now

Testimonials

Had a major impact on me
I've been through a lot of different courses for leadership at several companies and the Marine Corps. I felt your course did an amazing job of presenting invaluable information in a way that was easy to follow and understand. It was also quite fun. You have actually had a major impact on me, but because of that it extended to the entire credit union. It's also resulting in better member service, which I believe will in turn help us grow our member base.
Matt P.
Fire Police City Credit Union
‍Branch Manager
ServiStar: Impactful Leadership
The ServiStar course was extremely powerful + I cant wait to continue implementing my learning so that I can be a more impactful leader for my team.
Anthony C.
Royal Credit Union
Branch Manager
Vertex: A Game-Changer for Team Development
I truly love the Vertex program and use it daily. The team building and coaching has made a difference in my entire team. We really embraced it and used it as a way to develop and engage employees.
Carlynne P.
Holy Rosary Credit Union
AVP of Financial Services

Where Do You Start?

We've partnered with hundreds of credit unions to equip their teams to have confident, consultative conversations that build trust and improve financial lives. We're here to support you every step of the way.
Book a Call

How We Support You

We partnered with the Filene Research Institute to unlock the skills and attributes of high performing credit union leaders. This research shapes our leadership development programs which can be done on-site, customized to the needs of your credit union, or can be done through our live-online events.
Coaching for Performance
Emerging Leaders
TARGET Leadership
Vertex Live Nationwide

Coaching for Performance

Our research has shown that effectively coaching your team is the biggest differentiator between low-performing and high-performing credit union leaders. In this program we'll cover the characteristics of an effective coach and why they're easy to understand but difficult to implement. We'll help you create an environment that allows people to be motivated, and coach you through what to do when someone has chosen that they will not allow you to motivate them.
Live Online
On-Demand Course

Emerging Leaders

ServiStar’s Emerging Leaders program takes new and emerging managers and turns them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.
Live Online

TARGET Leadership

Gain insights into your strengths and weaknesses by diagnosing each leadership area, while pinpointing opportunities for improvement. Success in addressing these aspects is crucial for enhancing both performance and resilience. ServiStar Consulting and GiANT Worldwide™ are joining forces to nurture credit union leaders who inspire. GiANT Certified Coach, Peter Tyson, employes a tested array of tools, frameworks and development processes to empower you in expanding your influence and achieving success as a credit union leader.
Live Online

Vertex Live Nationwide

Learn how to deploy skills that will improve management performance, employee engagement, member service and profitability. We teamed up with the Filene Research Institute to study the attributes of high performing credit union leaders all over the United States and Canada. What we learned helped shape the core curriculum for Vertex Live Nationwide. In this live online course, you'll work alongside other credit union leaders to build the leadership skills required to overcome the challenges that credit union leaders face everyday.
Live Online
Featured Events
Featured Insights

Practice. Connect. Grow.

Our live online events are a chance to build real skills in a supportive space alongside credit union professionals from across the country. You’ll engage, apply, and leave ready to lead with confidence.
View All Events
Feb 10
Vertex Live Nationwide
Learn how to deploy skills that will improve management performance, employee engagement, member service and profitability.
View Event
Feb 12
Emerging Leaders
Improve employee engagement, give new and emerging leaders confidence and have new managers performing from day one.
View Event
Apr 14
Target Leadership
All problems are rooted in one of five key leadership areas: Communication, Relationships, Alignment, Execution and Capacity. Failure in any of these undermines both performance and resilience.
View Event
Jul 21
Emerging Leaders
Improve employee engagement, give new and emerging leaders confidence and have new managers performing from day one.
View Event
Jul 23
Vertex Live Nationwide
Learn how to deploy skills that will improve management performance, employee engagement, member service and profitability.
View Event

Insights That Keep You Ahead

Our featured insights provide timely updates and expert perspectives to help credit union leaders navigate change, inspire teams, and stay aligned with what matters most.
Join us and let's grow together!
View All Posts
Leadership
Leading Through Difficult Times
Optimism is a key attribute that all really great leaders have. And that's hard to do when times are tough.
Read More
Leadership
Learning from Every Leader: My Leadership Journey
As you reflect on your own journey, think about your relationship with your leader. Ask yourself, what can I learn from this person? What parts of their leadership could make me better? And how can I stay open, coachable, and committed to growth?
Read More
Leadership
Managing Former Peers: Balancing Trust, Truth and Transition
We've been helping new leaders for a long time, and we know that managing former peers is one of the hardest transitions in leadership.
Read More
Improving Culture
3 Elements of a High-Performing Credit Union Culture
What's the difference between an effective credit union and a less-than-effective credit union?
Read More
Leadership
Rethinking Performance Reviews: How Credit Unions Can Get Them Right
One thing HR professionals, employees, and managers can almost always agree on: performance reviews at their credit union could be better.
Read More
Leadership
Culture is the Heartbeat of Your Credit Union: How to Strengthen It and See Results
Culture is the heartbeat of your organization. It shapes every conversation between employees, every interaction with members, and every decision your team makes.
Read More

Are You Ready to Experience the ServiStar Difference?

Schedule a Call

Read our privacy policy to learn how we use your information.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.