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ServiStar Program

Our ServiStar Member Experience Builder and ServiStar Selling Solutions are not cookie cutter programs. Our team provides you with personalized consulting & customized systems to create a member-focused culture that will increase employee engagement, member satisfaction, and credit union profitability.

Vertex Management Development

Our Management Development Program develops effective managers, which leads to more engaged and productive employees & maximizes your profitability. This program begins with a detailed assessment of your credit union to ensure that we meet your unique needs.

Internal Service Survey

The service you provide your members depends on the quality of the service between your employees. Our Internal Service Survey equips you to measure, assess, and improve the internal service of your credit union, so that you can enhance member relationships & increase profitability.

Library 3.0 Computer-Based Training

ServiStar Library 3.0 is the only credit union specific computer-based training on sales and service skills for all employees at every level of the credit union.

Learn More About How We Change Credit Union Cultures


Discover our secrets to a successful credit union.
Practical tips to improving sales and service and being effective managers.
Expert interviews, essential topics, and insight from years of real-life experience consulting hundreds of credit unions.

Ready to start transforming your credit union’s culture today?

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What They’re Saying
About Us

ServiStar Consulting?

  • We’re able to provide you with the highest quality services because we offer personalized consulting based on our expertise in the credit union industry. Our services are customized to fit your particular needs to allow for quick implementation & ensure lasting results.
  • Personalized Consulting
    Most consulting agencies offer a pre-packaged system that doesn’t address unique the needs of each client. From the start, our services are specifically designed for your particular credit union. Plus, we offer active support and project management to help you continue assessing & improving your member experience.
    • Unlimited consulting access
    • Fully customized systems
    • Project management services
  • Credit Union Expertise
    Many consulting agencies use methods based on other business models and unsuccessfully apply them to credit unions. Our team is made up of real practitioners with years of experience in the Credit Union industry. We use a member-centric model that starts with the member’s need and results in a profitable relationship.
    • Member-centric model
    • Advanced coaching & leadership training
    • The newest training & tracking techniques

We want to hear from you!

You know what makes us different from the others? Our relationship with you doesn’t end when our contract does. There is no expiration date on our availability to you. Got a question? Call or email us. Anytime. For real.

Send mail to:
93 Poplar St
Franklin, TN 37064

(678) 409-2977

ServiStar Contact Form

ServiStar Contact Form

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