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Build a better team.
Improve member experience.

We’ll show you how.
We teach credit union leaders how to maximize employee performance through dedicated training and engagement.
Results Based on Expertise

Our Solutions

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Member Experience Builder

Fully customizable, our comprehensive and scalable suite of tools will maximize employee engagement, member experience, and credit union revenue.

Selling Solutions

Build a frontline staff of engaged advocates to enhance the financial lives of your members and improve credit union growth.

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Management Development

Teach your current and future leaders how to improve management performance, employee engagement, member service, and performance.

The ServiStar Difference

Personalized Consultation

Our services are specifically designed for your particular credit union. We don’t pre-package anything. This allows our dedicated team of credit union experts to identify unique challenges and offer custom solutions.

Credit Union Expertise

Our team is made up of real practitioners with years of experience in the credit union industry. We use a member-centric model that starts with the member’s need and results in a relationship that drives revenue.

Lasting Results

We know you can get information anywhere. Our difference is that we show you how to use and implement it. We offer active support and project management the entire way to help you assess and improve your member experience. Our customized services fit your needs to allow for quick implementation and ensure lasting results.

Employees benefiting
from ServiStar
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held in 2021
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Meet Our Team

The Experts

Taylor Murray
Taylor Murray
Chief Executive Officer
Mike Neill
Mike Neill
Chief Learning Officer
Chris Bryan
Chris Bryan
Chief Operating Officer
Scott Albrecht
Scott Albrecht
VP, Learning & Development
Coaching Resources

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