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Build a better team.
Improve member experience.

We’ll show you how.
We teach credit union leaders how to maximize employee performance through dedicated training and engagement.
Results Based on Expertise

Our Solutions

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Member Experience Builder

Fully customizable, our comprehensive and scalable suite of tools will maximize employee engagement, member experience, and credit union profitability.

Selling Solutions

Build a frontline staff of engaged advocates to enhance the financial lives of your members and improve credit union profitability.

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Management Development

Teach your current and future leaders how to improve management performance, employee engagement, member service, and profitability.

The ServiStar Difference

Personalized Consultation

Our services are specifically designed for your particular credit union. We don’t pre-package anything. This allows our dedicated team of credit union experts to identify unique challenges and offer custom solutions.

Credit Union Expertise

Our team is made up of real practitioners with years of experience in the credit union industry. We use a member-centric model that starts with the member’s need and results in a profitable relationship.

Lasting Results

We know you can get information anywhere. Our difference is that we show you how to use and implement it. We offer active support and project management the entire way to help you assess and improve your member experience. Our customized services fit your needs to allow for quick implementation and ensure lasting results.

47,239
Employees benefitting from ServiStar
368
Cities ServiStar has trained in
702
Online meetings held in the last year
47
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Mike Neill's collection
We Want to See You There!

Upcoming Events

Member Journey Mapping Workshop
October 21, 2021
Learn More
2022 - Quarter 1 - Coaching for Performance Livestream Training Series
January 11, 2022
Learn More
Meet Our Team

The Experts

Mike Neill
Mike Neill
Executive Director & Founder
Taylor Murray
Taylor Murray
Chief Executive Officer
Michelle Harrison
Michelle Harrison
Chief Operating Officer
Scott Albrecht
Scott Albrecht
AVP of Training & Sales
FREE
Coaching Resources

Discover Our Secrets to Fostering Successful Credit Unions

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