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Building a strong culture isn't a one-time initiative, it's an ongoing journey. With ServiStar as your trusted partner, you'll have practical tools, experienced guidance, and ongoing training and support to help your team grow with confidence.
Let's talk about what's possible for your credit union.
Schedule a CallSince implementing ServiStar in 2024, our Net Promoter Score increased by 9.92 percentage points in 2025.
Kristina K.
AVP of Retail Experience
First Alliance CU
Average Asset Growth Ratetion
would recommend
Average Partnership
Learned Something New
Every credit union's journey is unique, but the results speak for themselves. See how organizations like yours have strengthened their culture, developed confident leaders, and created lasting impact with ServiStar by their side.
Thank you, Scott! This was a truly excellent program that I will be recommending to any person in a leadership position or with leadership ambitions. Many thanks for all of the ideas, tools, book/resource recommendations, and laughs along the way.
Lending Operations Asst. Manager
I’m reflecting on all the valuable skills and perspectives I’ve gained and I’m excited to carry these lessons forward as I continue my leadership journey and work to guide and mentor our teams.
Marketing Manager
I’m soaking in all the great content you provided – as a new leader, it was truly invaluable – thanks for keeping everything energetic and engaging!
Marketing Manager
You've seen how other credit unions have strengthened their culture and achieved lasting results. Now let's talk about your goals.
Schedule a call with our team, and together we'll build a plan that helps your credit union thrive.
Schedule a CallI can't thank you enough for giving this Vertex training to me. I have thoroughly enjoyed it and have learned so much that I get to apply to my work life and personal life.
I loved class today and really appreciate how you give real-world examples and credit union-specific examples. Very engaging.
This was by far one of the best training sessions I have participated in.
I wanted to reach out and express my sincere gratitude for the Service Excellence class you conducted. It was truly an extraordinary experience. Your session left a lasting impression, particularly the takeaway: “The service we provide to the members is never better than the service we provide to each other.”
ServiStar’s approach allows employees to complete the training in a more timely manner while also providing the added benefit of networking with peers from other credit unions and learning industry best practices from a broader audience. The feedback regarding the opportunity to collaborate and learn alongside other credit union professionals has been overwhelmingly positive.
I just wanted to share that I loved the sales course! So far the feedback from everyone at our CU has been nothing but good!
Some good news from our credit union. Our Financial Wellness Advisors have met their member sales goals the last two months!! Both months all 5 members of the team contributed with qualified closed loans!
This program taught me a lot about myself and what it takes to be a leader. I appreciate all the care you put into the sessions, and it has spread to all of us.
I really appreciate ServiStar, what they stand for, and the incredible team behind it. Vertex has made a noticeable and meaningful difference in our managers, from their confidence to their leadership approach.
Learned SO much and met some incredible people during ServiStar Consulting Vertex Leadership Training this spring. Big thanks to Scott Anderle for always being so enthusiastic, encouraging and energetic during our sessions.
Thank you for making our training so fun and engaging – the time truly flies by! I debriefed yesterday’s session with my leaders today, you packed so much great information into a short window. I’ve really enjoyed my time in ELP so far and can’t wait to keep learning!
I want to say that I appreciate all that you have done to help me along in my growth during my leadership journey.
