Registration for Credit Union Ph.D. ends soon!
1
1
Days
:
1
1
Hours
:
1
1
Minutes
:
1
1
Seconds
Register Now
View All Events

Help Center

Download our job aids to get help with recent upgrades:

Download Job Aid - Managing Events

  • Courses included in event bundles will show as events to assign out, rather than bundles to assign out.
  • Available event seats from multiple purchases with be aggregated onto one line.
  • You will only see the number of event seats available to assign, not the number of seats you have purchased.

Download Job Aid - Clients with Unlimited Course Access for Organizations

  • You no longer need to assign a course license; your employees will have access to all courses by default.
  • New users you add with automatically have access to all courses.
  • You can assign individual courses with optional due dates.
  • You can update due dates for learners with assigned courses.
  • When you update a due date, you can require the learner to re-take the course if you’d like.
  • You can assign individual courses with optional due dates.

Download Job Aid - Clients with Unlimited Course Access for Individuals or Teams

  • After assigning a license to a user, you can assign specific courses with optional due dates.
  • When you update a due date, you can require the learner to re-take the course if you’d like.
  • You can report on past due courses.
  • You can update due dates for learners with assigned courses.

Download Job Aid - Clients that Purchase Single or Bulk Quantity Courses (No License)

  • You have the option to assign a course completion due date when purchasing a single course for a learner.
  • If you purchase course seats in bulk, you can assign courses with optional due dates to learners through the “Manage Courses” area of the Client Hub
  • You can update due dates for learners with assigned courses.
  • When you update a due date, you can require the learner to re-take the course if you’d like.
  • You can report on past due courses.

Download Job Aid - Updating Due Dates and Resetting Course Progress

  • You can update due dates for your learners with assigned courses.
  • When you update a due date, you can require the learner to re-take the course if you’d like.
  • This functionality comes in handy whenever you want your learners to take a course as part of an annual course completion requirement.

Download Job Aid - Past Due Courses

  • Courses that are Past Due show up with the “Past Due” tag on the learner’s dashboard.
  • Learners and Admin’s receive an email notification when a course is Past Due.
  • Course reporting has been updated to include past due courses.

For additional help, please email support@servistarconsulting.com or book a 30-minute help call.

Are You Ready to Experience the ServiStar Difference?

Schedule a Call

Read our privacy policy to learn how we use your information.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.