Live Online Training
For Front-line Employees
New Employee Bundle
3 Programs
Live Online
Launch your employees unparalleled growth through Our Credit Union PhD, Service Excellence, and Becoming a Sales Champion or Referral Sales Champion workshops.
For Leaders and Managers
New Leader Bundle
2 Programs
Live Online
Unleash the potential of your new leaders with the Spring 2024 Emerging Leaders and Coaching for Performance development programs.
For Front-line Employees
Becoming a Sales Champion
1-Part Series
Live Online
By Scott Anderle
Many credit union employees shy away from anything to do with selling. However, in order to live out a credit union's mission of improving the financial well-being of their members, selling is a necessity.
For Leaders and Managers
Coaching for Performance
3-Part Series
Live Online
By Mike Neill
ServiStar offers research-based, credit union specific solutions that have worked for top performing credit unions. Using breakout groups, role-playing and case studies to transfer knowledge, this dynamic, live training broadcast from our studios is just like having us onsite.
For All Employees
Credit Union PhD
1-Part Series
Live Online
By Taylor Murray
The credit union movement is growing, but is our commitment to People Helping People keeping pace? As credit unions continue to grow and expand, many credit union employees and leaders forget or never learned how and why we started. Let’s not forget why we do what we do.
For Leaders and Managers
Emerging Leaders
8-Part Series
Live Online
By Scott Albrecht
Credit unions typically provide about two weeks of training to a new teller. But how much training is provided to a new manager? ServiStar’s Emerging Leaders program will take new and emerging managers and turn them into confident, competent, high-performance leaders.
For Leaders and Managers
New Course
Emotional Intelligence
1-Part Series
Live Online
By Mike Neill
Through engaging discussions, real-life scenarios and practical exercises, we'll equip you with powerful tools to enhance your emotional intelligence and drive positive outcomes in every aspect of your career and beyond.
For Front-line Employees
Referral Sales Champion
1-Part Series
Live Online
By Scott Anderle
Referral Sales Champion teaches your team members how to identify product and service needs and the most efficient way to do so.
For All Employees
Service Excellence
1-Part Series
Live Online
By Scott Anderle
What determines excellent service? Why excellent service is MORE than fast, accurate, & friendly. How to go beyond the expectations of our members. Why member complaints aren’t necessarily a bad thing.
For Leaders and Managers
Vertex Live Nationwide
11-Part Series
Live Online
By Scott Albrecht and Taylor Murray
Learn how to deploy skills that will improve management performance, employee engagement, member service and profitability. See immediate improvements in management performance!