Free Resources

Discover our secrets to a successful credit union

Get your FREE Coaching Resources below & start generating serious momentum in maximizing your Member Experience, Management Expertise and Employee Engagement.

Download two FREE eBooks from Mike Neill

Developing and Maintaining a Sales and Service Culture

Coaching for Maximum Performance

Enter your email address for access to these two eBooks and other free content such as blogs and podcasts!

Sales & Service Culture Blogs

Learn practical tips to improve your sales and service culture and ways to coach your team for a better member experience.

Ask Tough Questions to Yield Positive Change

Connecting Member Experience and Employee Engagement

Culture Change Doesn’t Happen by Chance

The Credit Union Mission Inspires the Next Generation of New Hires

Turn Your Member Reps into Selling and Service Superheroes…with a little Coaching!

Your Culture May Be Ruining Your Brand

Coaching is NOT the Same as Managing- It’s So Much Better!

Welcome to our dynamic Leadership Podcast designed uniquely for credit union leaders

Expert interviews, essential topics, and insight from years of real-life experience consulting hundreds of credit unions… this podcast provides you with actionable content to enhance your leadership skills & grow your credit union.

During your commute to work, your lunch break, your workout, or as you do projects around the house… No matter when or where you listen, you definitely won’t want to miss out on these valuable insights.