Our ServiStar Member Experience Builder and ServiStar Selling Solutions are not cookie cutter programs. Our team provides you with personalized consulting & customized systems to create a member-focused culture that will increase employee engagement, member satisfaction, and credit union profitability.
Our Management Development Program develops effective managers, which leads to more engaged and productive employees & maximizes your profitability. This program begins with a detailed assessment of your credit union to ensure that we meet your unique needs.
The service you provide your members depends on the quality of the service between your employees. Our Internal Service Survey equips you to measure, assess, and improve the internal service of your credit union, so that you can enhance member relationships & increase profitability.